Privacy Policy

Last updated: January 2025

1. Introduction

BizBio ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. This policy complies with South Africa's Protection of Personal Information Act (POPIA).

2. Information We Collect

2.1. Personal Information

We collect information you provide directly, including name, email address, phone number, business information, payment details, and profile content.

2.2. Usage Information

We automatically collect information about how you use the Service, including IP address, browser type, device information, pages viewed, and access times.

2.3. Cookies and Tracking

We use cookies and similar technologies to track activity and store certain information. You can control cookie preferences in your browser.

3. How We Use Your Information

• To provide, maintain, and improve our Service

• To process transactions and send transactional communications

• To send marketing communications (with your consent)

• To respond to your requests and provide customer support

• To detect, prevent, and address technical issues and fraud

• To comply with legal obligations

• To analyze usage and improve our Service

4. Information Sharing and Disclosure

4.1. Public Information

Profile information you choose to make public will be visible to anyone who accesses your profile via your unique URL or QR code.

4.2. Service Providers

We may share information with third-party service providers who perform services on our behalf (payment processing, hosting, analytics).

4.3. Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights (POPIA Compliance)

Access: Request access to your personal information

Correction: Request correction of inaccurate information

Deletion: Request deletion of your information

Portability: Request a copy of your data in a portable format

Objection: Object to processing of your information

Withdraw Consent: Withdraw consent for marketing communications

7. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Children's Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than South Africa. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

BizBio Privacy Officer

Email: privacy@bizbio.co.za

Support: support@bizbio.co.za

Web: Contact Us